Terms & Conditions of Sale
1.0 We advise you not to book fitters or tradesmen until your goods have arrived and have been checked by you.
The Company shall not be liable in any way for any direct or indirect loss, damage, or expenses (including but not limited to loss of profits and liability to third parties) suffered or incurred by the buyer as a consequence of any delay in despatch or delivery.
When you receive your delivery, please make sure that all your parcels are present, intact and in good condition before signing to accept the delivery. We cannot replace items or parcels that are missing if you have signed for them. Please check all items are correct, any discrepancies must be notified within 48 hours.
1.1 When you place an order with us, you are making an offer to buy goods.
1.2 Once we have reviewed your order we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.
1.3 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
1.4 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.
1.5 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
1.6 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
1.7 This contract is covered by English law.
1.9 We do not accept liability for the actual use of these products. The customer must ensure the products are used and applied in a suitable and safe fashion especially when used externally on vehicles etc. Care must taken when using around appliances and moving parts and especially where materials are subject to heat.
2.0 Delivery addresses. Vinyl Warehouse will deliver to the address given unless notified within a two hour period by email or telephone. The customer must ensure the correct and full address is given as we do not accept responsibility for incorrect details which may lead to additional charges.
2.01 Any discrepancies with orders such as missing or damaged goods must be reported by email to firstname.lastname@example.org within 48 hours of receipt.
Cancellation and Returns
2.1 This policy does not apply to any items which have been personalised or modified to your specification, such as our bespoke printing range unless the product is defected.
2.2 You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail, email@example.com. We are unable to accept cancellations by phone.
2.3 You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
2.4 If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
Our address for returns is as follows;
Unit 1 Mill Lane
Please ensure a return form is included.
Download form here
2.5 You may properly examine the goods for 14 days as you would do had you visited our premises, however you may not return any goods that have been unpacked or trimmed unless faulty.
2.6 If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
2.7 We will refund the cost of the goods excluding the postage. Return postage must be paid for by you the customer. Faulty or incorrect goods will be refunded in full including original and return postage. If we have cut the product to a specific size there may be a 10% restocking fee.
This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.
Faulty Goods / Guarantee
3.1 If there is a problem with the goods, please notify us by email or in writing providing details of the problem. Its helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.
3.2 If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked. The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.
3.3 If an item is no longer available we will offer an alternative. However our liability will be to replace the faulty goods only and we are unable to guarantee an exact match. In this instance you will have the option of a refund.
3.4 Where we replace faulty goods you are responsible for their disposal if they have not previously been returned to us.
3.5 We are unable to guarantee and exact colour match due to the nature of the product.
Website Disclaimer for: www.vinylwarehouse.co.uk
This disclaimer details our obligations to you regarding our website. This disclaimer has been provided and approved by legal forms provider LegalCentre.co.uk. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.
Use of Website
1.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
1.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
1.3 Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.
2.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
Links to and from other websites
4.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
4.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
Exclusion of Liability
5.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
6. Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
We do not store credit card details nor do we share customer details with any 3rd parties.